Cookies policy
This cookie policy was last updated on November 11, 2021 and applies to citizens and legal permanent residents of the European Economic Area.
1. Introduction
Our website, https://neodesigneurope.com/ (hereinafter: “the website”) uses cookies and other related technologies (for convenience, all technologies are referred to as “cookies”). Cookies are also placed by third parties to whom we have contracted. In the following document we inform you about the use of cookies on our website.
2. What are cookies?
This website uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can serve a wide variety of purposes, such as recognizing you as a user, obtaining information about your browsing habits, or personalizing the way in which content is displayed. Our specific uses of these technologies are described below.
3. What are scripts?
A script is a piece of program code that is used to make our website work correctly and interactively. This code runs on our server or on your device.
4. What is a web beacon?
A web beacon (or pixel tag) is a small, invisible piece of text or image on a website that is used to track traffic on a website. To do this, various data about you is stored by web beacons.
5. Cookies
NeoDesign Europe Necessary · always on
They make the site and the contact form work safely. They are essential to provide the service, so they do not depend on your consent.
Ownership: First-party cookies, served from neodesigneurope.com.
This data is not shared with third parties.
| Name | Expiry | What it does |
|---|---|---|
| ndeu_consent | 180 days | Stores your decision about the optional cookies and the version of the policy you accepted, so you are not asked again on every page. |
| ndeu_csrf | 2 hours | Checks that the contact form is submitted from this site and not from somewhere else. |
| ndeu_conv | 15 minutes | Single-use marker that lets a form submission be counted exactly once on the thank-you page. It is deleted as soon as it is read. |
Google Analytics Analytics · only with your permission
Tells us in aggregate how many people visit the site and which pages they read, so we can improve it.
Ownership: Third-party cookies, from Google Ireland Limited.
This data is shared with Google Ireland Limited, which provides the service.
They are only created if you accept the analytics category. If you decline it, the tag still loads but writes no cookie or identifier.
| Name | Expiry | What it does |
|---|---|---|
| _ga | 2 years | Distinguishes visitors by assigning a random identifier. |
| _ga_YYXE13JQ0E | 2 years | Keeps the session state for the Google Analytics property. |
Google Ads Marketing · only with your permission
They let us see which ads bring visits and quotation requests, and measure how the campaigns perform.
Ownership: Third-party cookies, from Google Ireland Limited.
This data is shared with Google Ireland Limited, which provides the service.
They are only created if you accept the marketing category.
| Name | Expiry | What it does |
|---|---|---|
| _gcl_au | 90 days | Links the visit to the ad that produced it so that conversions can be attributed. |
| _gcl_aw | 90 days | Stores the ad click identifier. It is only created if you arrive from a Google ad. |
Fraud Blocker Marketing · only with your permission
Detects fraudulent clicks on the ads so that they are not paid for.
Ownership: Third-party service, from Fraud Blocker, Inc.
This data is shared with Fraud Blocker, Inc., which provides the service.
The provider may store a visit identifier in your browser; it does not publish the names, so we do not list them here rather than invent them. Its script only loads if you accept the marketing category: if you decline, it is never contacted.
YouTube Marketing · only with your permission
Plays the presentation video embedded on the home page.
Ownership: Third-party cookies, from Google Ireland Limited.
This data is shared with Google Ireland Limited, which provides the service.
Until you press play, YouTube is never contacted: the thumbnail is served from our own server. These cookies only appear if you accept marketing and also play the video.
| Name | Expiry | What it does |
|---|---|---|
| VISITOR_INFO1_LIVE | 6 months | Estimates the available bandwidth and remembers player settings. |
| YSC | session | Identifies the playback session in order to count video views. |
6. Consent
When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click “Save Preferences”, you agree to our use of the categories of cookies and plugins you have selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies through your browser, but please note that our website may no longer function properly.
6.1 Manage your consent settings
Your cookie preferences
You can change what you accept right here. The decision applies immediately across the site and you can change it again whenever you want.
You have not decided yet: for now only the necessary cookies are on.
7. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.
- Right of access: You have the right to access your personal data that we know.
- Right to rectification: You have the right to complete, rectify, erase or block your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the data controller and to transfer them in full to another data controller.
- Right to object: you can object to the processing of your data. We comply with this, unless there are good reasons for the processing.
- Right to limitation
- Right to portability
To exercise these rights, please contact us. Please see the contact details at the bottom of this cookie policy.
If you have a complaint about how we handle your data, we would like you to let us know, but you also have the right to submit a complaint to the supervisory authority (the data protection authority).
8. Enabling, deactivating and deleting
cookies
In addition to the options of our cookie notice on the web you can use your Internet browser to delete cookies automatically or manually. You can also specify that certain cookies cannot be placed. Another option is to change your Internet browser settings so that you receive a message each time a cookie is placed. For more information on these options, please refer to the instructions in the “Help” section of your browser.
Please note that our website may not function properly if all cookies are disabled. If you delete cookies from your browser, they will be placed again after your consent when you revisit our websites.
9. Contact details
For questions and/or comments about our cookie policy and this statement, please contact us using the following contact details:
NEO DESIGN EUROPE, S.L.
Address: C. Petunia, 12, 28970 Humanes de Madrid (Madrid)
Website: https://neodesigneurope.com/
Email:hablamos@neodesigneurope.com
Phone Number: 916 686 413